Industry representation

We represent the views, skills and services of our members and through our participation in the industry bodies or groups below, we are able to positively influence by imparting our expertise.

Financial Services Board’s (FSB) Treating Customers Fairly (TCF) Disclosure Work Group (since 2013)
We have been instrumental in assisting the FSB unpack the TCF Outcome 3.  This relates to the disclosure of information and making sure that customers are given clear information, and are kept informed before, during and after the time of contracting.

FSB’s Treating Customers Fairly (TCF) Steering Committee (since 2013)
We aid the FSB to oversee the work done by various FSB / industry work groups relating to TCF. 

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