We take pride in the professionalism and good character of our members. Therefore their professional conduct and integrity is a primary concern.
If a consumer feels that one of our members has not complied with our Code of Ethics and Practice Standards
, we encourage them to lodge a complaint with FPI.
As a voluntary organisation we are unable to award damages or compensation to be paid to a complainant. We may suspend or terminate the membership of a defaulting member or even impose a fine. A terminated or suspended member may not use our designations or claim membership of FPI.
The documents below will guide you in lodging a complaint.